Joker Game is on a rapid rise! We embarked on a journey to make the best mobile games in the world and that has just begun legendarily in Turkey when we made “Batak Club”, which is one of the most popular card games in mobile app markets. We’ve reached more than 4,000,000 registered users both online and offline. It’s not only that! “Batak Club” is also featured on Top Grossing Card Games lists on both App Store and Google Play. This happened in months – not even a year! We’re seeking to team up with star players to achieve our plans, one of which is to be one of the top 10 world-wide mobile game developers in mid term. So the question is:

Why are we here? To provide Community Manager through all the channels including our CRM System, Website, Mobile App Stores and Social Media.

Do you wish to join us on our path to success?

You’ll be responsible for;

Player relations: You’ll be the point of contact between Joker Game and its players, responding to players’ requests and presenting comprehensive information regarding the products and services offered by Joker Game.

Game tests: Troubleshooting and resolving technical difficulties; when required, notify tech team about the issue through our project management tool, Jira and Confluence.

Content creation:  Writing blog posts, articles, newsletters, communications materials for  our Website and Social Media Channels such as Facebook, Instagram, Twitter.

Requirements:

  • Turkish & English proficiency both spoken and written,

  • The ability to use language grammar effectively,

  • Customer oriented perspective,

  • Good time management skills to enable prioritization of workload,

  • Strong computer skills, the ability to operate multiple applications and platforms at a time,

  • Analytical thinking and multitasking skills,

  • Strong problem solving/troubleshooting skills,

  • High level reporting and presentation skills,

  • Can-do personality, creative and committed to improve oneself and continuously learn;

  • Excellent communication skills and a great teammate;

  • Previous work experience in customer service or technical support is a huge advantage,

  • The ability to work on weekends and public holidays,

  • Undergraduate students,

  • Who is interested the mobile card games.

PLEASE ONLY USE THE BUTTON ABOVE TO APPLY!

Are you a starlet looking for a starting line-up position instead of reserved team?

Do you have a passion for gaming industry?
Are you ready to witness breaking point of our fast-paced start-up tech company?
Are you eager to execute learn, build, measure cycle again and again?

If you are new grads or seniors in related fields at the university and answering yes all the questions above, then come and join our team. We’re looking for game changer teammates in Community Management, Product Development and Marketing fields!

MT – Community Management:

You’ll be responsible for;

  • Customer relations – monitoring, analyzing all user records and answering to them quickly through all the channels we have including our CRM system, support mails, social media accounts, app store reviews etc.
  • Content creation – writing blog posts, articles, newsletters, communications materials, and material for social media channels and website
  • Social media marketing – creating, managing and growing the company’s presence through blogs, Twitter, Facebook, and other strategically relevant online properties

 MT – Marketing:

  • Making researches about competitors and target audience in order to understand and define KPIs
  • Collaborating with Community Manager and Designer to define creatives of all the campaigns to reach the goals
  • Analyzing and optimizing all campaigns of our games on all performance channels based on A/B test and Multivariate stats.

MT – Product:

  • Overseeing daily/weekly QA processes and taking relevant actions work to ensure timely and successful launches
  • Creating the best gameplay, design and game experience for our users and generating new features based on advanced data analysis
  • Keeping up with game industry trends, patterns, and requirements

 PLEASE ADD YOUR DESIRED FIELD TO YOUR RESUME!